Q: So, tell me about your webinar format. A: Our webinars are an hour long. The speakers present for about 35-45 minutes, and the remaining time is for Q&A.
Q: What time do the webinars start? All Webinar Wednesday start at 8pm EST. It is critical to note that the time posted is Eastern Standard Time (EST). If you would like to know what time that is in your country or time zone, click here and use the handy time zone converter.
Q: How long are your webinars? A: The live webinars are one hour, give or take 5 minutes either way. Naturally the recorded webinars are the same length. We try to edit the host (Scott) LOL! and focus on the imporant stuff, the webinar artist!
Q: What things do you cover? A: We cover everything in the world of Fired Arts; ceramic, glass, clay and the business associated with it. If fire anything inside a kiln, these webinars are for you!
Q: How do I register? A: www.ceramicarts.com lists the upcoming webinars every week with a registration link to register. You can either use your PayPal account or your major credit card. We accept Visa, Mastercard and American Expresss all done through a secure site.
Q: What happens after I register? A: You will receive an email confirmation back with all of the information to join the live online class. If you do not receive this within 15 minutes of registering, please email us immediately at email@example.com.
Q: Can I invite friends? A: Technically, a ticket to a webinar is for one person. Each ticket comes with a unique username and password, but if you were to invite colleagues to sit at your desk, home, or in your studio to watch a webinar together, with snacks, we'll understand. Don't forget the beverages.
Q: Can I ask questions during a webinar? A: For the live webinars, absolutely. For the recorded webinars, well, unfortunately no. That would require the use of a time machine, and that software isn't quite ready for release yet.
Q: Why do participants purchase recorded webinars? A: Some purchase webinars so that they can preview the content any time they wish, any where, any place with a computer and high speed connection. Others buy them for their studios and use them as a training tool for both their staff and their customers.
Q: What technical things do I need to watch a live webinar? A: If you have a PC or Mac with a broadband connection and a browser, then you're set. Your browser probably already has the Flash files necessary to view our webinars. If your computer system doesn't already have the browser-based software, you'll be prompted to download the latest version of Flash, which only takes a few seconds and shouldn't require a restart. But like we said, we'll bet you a quarter you already have the software on your computer. To test your system to see if is ready for the next webinar, click here.
Q: Nice, How do I connect to the webinar? A: After you register, we provide you with a URL via email to the live webinar with a unique user id and password. Simply click the link 15 minutes prior to the scheduled webinar and type in your user Id and password. Once this is done, simply wait for the start of the presentation and the host to arrive. If for any reason your login is not working, please sign in as a guest.
Q: What if I purchased a ticket to a live webinar and missed it because I was suddenly call away to important busniess in Barbados? A: Barbados? Really?
Q: Yes, really! A: Watch this quick 2 minute video on how to access webinars and the techniques for those of you who may have just purchased a webinar online or if you are a Club Member and you want to access a webinar you may have missed live.
Q: Are you making fun of me? A: (whistling)
Q: Are the recordings downloadable A: Our webinars files are big and fat, so we stream them from our big server. You can watch the webinar anytime you'd like, fast forward, pause, rewind and you can view them as often as you like, even if you're in Barbados!
Q: I really was called away. A: We believe you.
Q: You're funny... are you single? A: Whoa, hold on Nelly, I'm just a simple FAQ.